Samsung is the world’s largest electronics firm, with international branches and manufacturing sites all around the world. It converts several types of technology, and one of its most well-known products is Smart TVs. The display on the Samsung smart TV is excellent and of high quality.
Indeed, Samsung is a household name for many people, and many users prefer to stick with Samsung. However, some users complained that their Samsung TV was unable to connect to the Internet via Wi-Fi. It makes it impossible for them to watch their favorite shows and movies online. A smart TV is exactly like any other television set without an internet connection because all apps require a strong wireless network to perform. And, to assist you with the problem, this article will explain the error and provide all of the solutions to resolve the error.
WHY IS SAMSUNG TV NO LONGER CONNECTED TO THE WI-FI NETWORK?
- There are various possible reasons why your Samsung smart TV is unable to connect to your Wi-Fi network:
Outdated Samsung Firmware:
Samsung releases firmware or software upgrades for its Smart TVs at regular intervals. If you don’t keep your TV connected to the internet, it won’t be able to download and install the most recent firmware updates.
DNS Settings
There could potentially be an issue with your TV’s DNS settings. All electronic product that permits access includes DNS (Domain Name System) settings that must be properly set up to access the internet.
Failed MAC address
The MAC (Media Access Control) address is an identification number provided to a network adapter by the device’s manufacturer. If your Samsung TV’s MAC address fails for any reason, it will not identify any wireless networks.
Router or Modem problem
If there is an issue with your Wi-Fi router or internet modem, your TV will be unable to locate or connect to a wireless network.
HOW TO FIX SAMSUNG SMART TV WON’T FIND OR CANNOT CONNECT TO WI-FI
There are solutions to your Samsung TV’s Wi-Fi problem. Try each solution below and see if the error persists.
Solution #1: Restart Your Samsung TV
- The first thing you should do is reboot your smart TV.
- For at least 5 minutes, turn on your Samsung TV.
- While the power is still on, disconnect the power cord from the outlet.
- Allow at least 20 minutes.
- Connect it back in and turn on the TV.
- Connect it to the Wi-Fi network in your home.
Solution #2: Disconnect Any Other Wi-Fi-Connected Devices
- The more devices linked to your Wi-Fi network, the more congestion for the signal there is.
- Try turning off Wi-Fi on your mobile devices and connecting only to the Samsung TV.
- Check to see if the error is still present.
Solution #3: Restart Your Router
- Switch off your router.
- Allow at least 10 minutes.
- Connect your Samsung TV and turn it on.
Solution #4: Use an alternative network connection
- Try to use alternative network connections if you have them.
- Disconnect your Samsung TV from your existing Wi-Fi network and join a new one.
Solution #5: Update the Firmware on Your Samsung TV
- Get an empty and working USB ready if you want to upgrade the firmware on your Samsung smart TV.
- On your computer, launch any web browser.
- Visit https://www.samsung.com/us/support/downloads/ for more information.
- Enter the model number of your Samsung device’s TV.
- Choose Download.
- Go to your file location and copy the files to your USB drive.
- Connect your USB device to your Samsung television.
- Press the Menu button on your remote.
- Navigate to Support.
- Choose Software Upgrade.
- Choose By USB.
- Select OK.
- Wait for the process to complete.
Solution #6: Change the DNS setting to Manual.
- Press the Menu button on your remote.
- Go to the Network.
- Select Network Settings.
- Choose Start.
- Navigate to IP Settings.
- Choose DNS mode.
- Set it to Manually Enter and click OK.
- Enter 8888 and press OK.
Conclusion: If your TV is unable to locate your network or will not access a Wi-Fi or wired network, there are several aspects to consider to verify whether the problem is with your TV or your networking devices. To avoid any disconnection troubles on your Samsung Smart TV, use the procedures indicated above.