How to fix Disney Plus Roku error code 31

Disney Plus is one of the most popular streaming services available, offering customers access to a large library of unique movies and content. The platform also offers some attractive bundle prices, making it a popular choice among users. It can also be downloaded to your Roku TV via the online Roku Channel Store that is located under streaming channels on the Roku home screen.

The application is accessible on a variety of Roku TV variants, however, there have been a few reports of users having trouble getting it to work on their devices. Many Roku customers have reported that they are seeing Disney Plus error code 31 on their devices, which normally occurs when they are attempting to get Disney Plus to operate on their devices.

DISNEY PLUS ERROR CODE 31 ON ROKU

–             On Roku devices, this is a common error that indicates the application is having problems validating your location.

Error Message:

“We’re sorry, but we were unable to confirm your location. Please try again after enabling location settings. Contact Disney Plus Support (Error Code 31) if the issue persists.

HOW TO FIX DISNEY PLUS ERROR CODE 31 ON ROKU?

Solution#1: Check your Internet connection.

–             To provide its contents to your device of choice, the Disney Plus system requires a basic speed of 5Mbps.

Solution#2: Sign out of the Disney Plus app.

–             Sign out of the Disney Plus app and try to sign in again after a few minutes to see whether the error has been fixed.

Solution#3: Reset the Disney Plus app

–             To see if the error has been fixed, delete the app from your device or TV and re-download it.

Solution#4: Perform a System Restart

Step 1: Select ‘Disney Plus’ from your Roku home screen.

Step 2: To delete the service, press the start button on the remote and select ‘Remove channel.

Step 3: Return to the home screen and search for Disney Plus in the search box to re-add it to the device.

Step 4: To restore it, click the ‘Add Channel’ option

Solution#4: Update your Disney Plus app

–             You must update the app to the most recent version for it to run faster and produce high-quality video.

To perform a restart:

•            Go to the settings menu on your Roku device.

•            From the drop-down menu, select the System Update option.

•            Then try to open the app again to see whether the error has been resolved.

TIP: To completely resolve the issue that you are seeing on your Roku devices, simply follow the step-by-step instructions outlined above.

POPULAR DISNEY PLUS CHANNELS AND SHOWS TO WATCH:

*Marvel Channel – Marvel is an American television production business that created live-action and animated television shows.

  • Iron Man
  • Thor
  • Captain America: The First Avenger
  • Thor: The Dark World
  • Captain America: The Winter Soldier
  • Guardians of the Galaxy
  • Avengers: Age of Ultron
  • Ant-Man
  • Captain America: Civil War
  • Doctor Strange
  • Guardians of the Galaxy Vol. 2
  • Thor: Ragnarok
  • Black Panther
  • Avengers: Infinity War
  • Ant-Man and the Wasp
  • Captain Marvel
  • Avengers: Endgame
  • Black Widow

*Pixar – is a computer animation studio based in the United States that is known for producing artistically and hugely successful computer-animated blockbuster movies.

  • Toy Story
  • A Bug’s Life
  • Toy Story
  • Monsters, Inc
  • Finding Nemo
  • The Incredibles
  • Cars
  • Ratatouille
  • WALL•E
  • Up
  • Brave
  • Monsters University
  • Inside Out
  • The Good Dinosaur
  • Finding Dory
  • Coco
  • Onward
  • Soul
  • Luca

*Star Wars – is a multimedia American epic space opera that instantly became a global pop-culture sensation.

  • The Book of Boba Fett
  • The Mandalorian’ Season 3
  • Star Wars: Obi-Wan Kenobi’
  • Star Wars: Andor
  • Star Wars: The Bad Batch
  • Ahsoka
  • The Acolyte  
  • Star Wars: Rangers of the New Republic