How to fix Disney Plus error code 1017 on Samsung TV

Disney Plus is one of the most popular internet streaming services available today. It has a large amount of content, particularly Disney originals. This is a fantastic platform to share with all Disney fans all over the world. Every favorite Disney show that you are watching will have a wonderful home to look forward to.

Although the service platform is quite good and stable in terms of delivering content with few faults or glitches, it is not without flaws. Many customers have started to report that they are seeing Disney Plus Error Code 1017.

Disney Plus Error Code 1017 on Samsung TV

  • The error occurs when a user attempts to access Disney Plus and receives the following message:
  • We Are Having a Problem. Please Exit the App and Try Again.
  • Error Code: 1017 – Services Startup Failure

Causes of Disney Plus Error Code 1017 0n Samsung TV

  • This error code is common on Samsung Smart TVs, so you’ll only see it if you’re using the app on one of these devices.
  • The Disney Plus app’s cache or installation is corrupt.
  • There is something wrong with your device’s DNS configuration (or router).
  • There could be an issue with your own television.

How to Fix Disney Plus Error Code 1017 on Samsung TV?

  • This issue prohibits you from using Disney+ on your Samsung Smart TV for the reasons stated above. As a result, we’ve included several possible solutions to assist you fix this Disney Plus error.

Fix#1: Clear Cache of the Disney Plus App

Clear Disney Plus App Cache on Samsung TV:

  • Press the “Up” button on the TV remote to access the Samsung TV Settings.
  • After that, scroll down to the bottom of the screen and select “TV Device Manager” from the menu.
  • The “Show App List” option will appear; scroll down to select the “Disney Plus app”.
  • Select “Show Details” and then “Clear Cache” from the app’s menu.
  • Check if the problem is still bugging you after restarting your Samsung TV.

Fix#2: Change DNS Settings

For Samsung Televisions:

  • Navigate to the Samsung TV’s Settings menu.
  • Open Network Status from the Network tab.
  • Navigate to” IP Settings” and check whether or not the DNS Server is set to Automatic.
  • If it’s set to automated, be sure you manually configure the DNS addresses to point to the Google DNS server, as shown below.
  • 8.8.8.8 is the primary DNS server.
  • 8.8.4.4 is the secondary DNS server.
  • If the DNS server is already configured to Google DNS or another DNS address, clear the field and re-enter the information to update the networking settings.
  • If the Google DNS addresses aren’t working for you, try changing it to Automatic.
  • As a result, once the DNS Server addresses have been changed or modified, you need restart your computer.

Fix#3: Reinstall Disney Plus App

Samsung TV:

  • On your Samsung TV, launch the Settings app.
  • Select “My Apps Options” from the Apps menu.
  • Then, on your remote, press and hold the selection button until a new menu appears, then select the Disney Plus app.
  • Select the “Reinstall option” and wait for the installation to finish.
  • Finally, restart your Samsung TV and open the Disney plus app to see if the problem has been resolved.

Fix#4: Reset Samsung TV Smart Hub

  • Open the Samsung TV’s Settings menu.
  • Click on “Support” menu and select “Open Self Diagnostics” from drop down menu.
  • Select “Reset Smart Hub” click “Confirm the action” button to reset the “Smart Hub option”.
  • Finally, to rule out the possibility of a problem, try running the Disney Plus app on your Samsung TV.

Fix#4: Update Disney+ App

  • Keep your Disney Plus application up to date with the current version because it may effectively help you prevent many issues or errors.

To update:

  • Simply go to the Google Play Store or the Apple App Store to get started.
  • Then, search for the Disney Pluss app and see if the update is available.  
  • Select Update and install the most recent version.
  • After that, restart your device and check for the issue again.

IS DISNEY PLUS WORTH GETTING?

On the market today, there are variety of streaming options to select from. Disney Plus is one of the top platforms to pick from. And Disney+ is a renowned on-demand subscription based online  streaming platform that provides a wide range of content including movies, TV series, sports, and news.