AT&T TV is a streaming platform that mixes cable and app-based streaming. It is a streaming service that combines live TV, on-demand content, and online DVR recording. The subscription includes a set-top box and remote control, and when accessed via the AT&T TV app, you will have access to at least 65 channels. Lifetime, Showtime, Comedy Central, and HGTV are some of the channels where you can watch your favorite shows. Access movies all day on HBO and Cinemax, as well as new channels that will keep you up to date on current events in real-time.
However, some users have observed lagging, buffering, or freezing on their AT&T TV app at times. If you are experiencing the same problems, continue reading this article and look below to learn how to repair the problem and resume streaming your shows.
CAUSES OF AT&T TV APP LAGGING, BUFFERING, AND FREEZING STREAMING ISSUES
- The application may stop working properly for a variety of reasons, as detailed below.
- Your Internet connection is one of the reasons why your AT&T TV app delays, buffers, freezes, or even outright crashes. There could be interruptions along the way, or your connection could be too poor to stream video.
- Your app is no longer up to date.
- You do not have access to the internet.
- Your device’s storage is full.
HOW TO FIX AT&T TV APP LAGGING, BUFFERING, AND FREEZING STREAMING ISSUES
- Follow each approach listed below one at a time, checking to see if the problem persists before going on to the next.
Method #1: Restart the AT&T TV App
- The first step you should do is restart the AT&T TV app. Wait a few minutes after exiting the app. Launch it again and try streaming any video to see if it plays. If not, go to the next method.
Method #2: Check Your Internet Connection
- To stream on AT&T TV, you must have a download connection of at least 8Mbps.
- You will require at least 24 Mbps if you have more than three devices.
- You can stream mobile data at 150Kbps to 2.5 Mbps or 2.5 Mbps to 7.5 Mbps for HD quality. Perform a speed test on your home network to see if your Internet connection meets the requirements of AT&T TV.
Method #3: Improve your Internet Connection
- If your Wi-Fi connection is low, you can boost it by positioning your router higher up.
- You can also unplug any additional devices that are linked to your Network.
- Another option is to connect directly to your modem via an Ethernet wire, bypassing the router.
Method #4: Power Cycle your Streaming Device
- Switch off the device from which you are streaming AT&T TV.
- After that, unplug your Wi-Fi router.
- Wait a few moments.
- Reconnect your router to re-establish your Internet connection.
- Restart your streaming device and reload the AT&T TV app.
- Watch a movie or TV show to see if the problem has been resolved.
Method #5: Try to Connect to a Different Network
- If you have an alternative wi-fi connection, you can try connecting to it to check if your AT&T TV app works properly. If it does, the problem is with your other Wi-Fi network.
Solution #6: Clean up your device storage
- Some apps may not work if your device’s storage capacity is full. Most of the time, your device will freeze, reducing the efficacy of your app.
- Examine your programs and eliminate those that you don’t use often.
- If you don’t want to delete the apps, an external storage device would be a great place to transfer them.
Conclusion: Lagging is typical on our streaming app, and we want to avoid it as much as possible during our live session. And, to guide you through the troubleshooting methods, simply refer to the options listed above to get back to optimum streaming utilizing the app.