How to fix Amazon Prime Video error code 6084 or 6085

Amazon Prime Video is a leading streaming service provider that offers exclusive TV shows and feature content. Amazon Prime Video is a one-stop-shop for all of your entertainment needs. It contributes significantly to our daily enjoyment needs. With basic internet access, you may watch the most popular and exclusive movies, TV episodes, and other entertainment in high quality.

However, as with any other streaming site, you may experience issues along the process. Amazon Prime Video error code 6084 or 6085 is displayed for some users. The error code 6084 or 6085 may prevent you from checking in to your account or streaming a movie or TV show on Amazon Prime Video. Fortunately, these error codes are simple to resolve; simply read this article to learn how to resolve the issues. We will walk you through the process of resolving the Amazon Prime Video error code 6084 or 6085 step by step.

AMAZON PRIME VIDEO ERROR CODE 6084 0R 6085

Amazon Prime Video error code 6084

  • It indicates that you have been disconnected from your Internet connection, and the app is unable to stream or load content for you.

Amazon Prime Video error code 6085

  • It indicates a network difficulty when accessing the video that you are attempting to watch on Amazon Prime Video.

Error message:

“Problem occurred: We are unable to process your request.”

Note: If you are one of the users who received this error code, simply go to this article and see the solutions below to help you solve the error code and continue streaming.

HOW TO FIX AMAZON PRIME VIDEO ERROR CODE 6085 OR 6084

  • Thankfully, there are solutions for Amazon Prime Video playback difficulties, so you can get back to watching your favorite episodes in no time. Read each solution below and follow the instructions to troubleshoot and fix the error code.

Solution #1: Restart Your Device

Apple TV:

  • Go to the Settings option.
  • Choose System.
  • Click the Restart button.

iPhone or iPad:

  • Locate the volume controls on the side of your phone.
  • Long press the power slider until it displays.
  • When you move the slider, your phone will switch off.
  • Turn it back on now.

Android TV:

  • Navigate to the Settings menu.
  • Look for the phrase “about.”
  • Choose Power.
  • Select the Restart option.

Android Mobile Devices:

  • Search for your mobile device’s Power button.
  • Long press it to bring up the power menu.
  • Choose Restart.

Solution #2: Power Cycle Your Network Devices

  • Switch off the device you’re using to watch Amazon Prime 
  • Wait at least 1 minute after unplugging your modem and router.
  • Connect to the Internet by reconnecting the modem and router.
  • Restart your device and access Amazon Prime.

Solution #3: Stream Prime Video Content Using Your Browser

  • These Wi-Fi Internet network errors that cause playing errors are usually temporary and can be quickly resolved using the simple troubleshooting steps outlined above. You can also try accessing the Amazon Prime Video online app through your browser.
  • Open any web browser on your device.
  • Please visit https://www.primevideo.com/.
  • Sign in to your Amazon Prime account and attempt to stream a movie or TV show.

Solution #4: Reinstall Amazon Prime Video

  • Your latest app may have a technical problem, which is why it’s displaying errors. You must delete your latest app and download the latest version from your play store. After downloading, you must sign in to your account to begin binge-watching without interruption.

Conclusion: This other streaming issue is simple to resolve, and there are various approaches you may take to eliminate the errors. This article contains the methods and it may help you resume your streaming experience with the Amazon Prime Video app.