How to fix Amazon Prime error code 9068 on Roku

Amazon Prime Video provides online streaming content, which features movies, TV shows, videos, news channels, and other content. To view animated series, drama series, and other videos to entertain yourself, Amazon Prime is an excellent place to go.

However, you may face some technical errors that disrupt your viewing experiences, such as making the channels and the home page unavailable. The most common issue is the Amazon Error Code 9068 on Roku. But don’t be affected. In this article, you will understand more about this problem and how to resolve it.

Amazon Prime error code 9068 on Roku

  • This error will appear if you try to access the Settings menu and Prime Video channel.  The error 9068 appears on different Smart TV devices but is mostly seen on Roku devices.

Error message: Error 9068 “unable to process your request”.

Causes of Amazon Prime error code 9068 on Roku

  • As this error code is prevalent on Roku devices, there are also some other reasons which cause this error to occur as mentioned below:
  • Problem with Amazon Prime Video server
  • Corrupted Software
  • Corrupted Hardware
  • The problem in the app Data
  • Bug in the Device
  • Device Compatibility Issue
  • Outdated Amazon Prime video app

How to fix Amazon Prime error code 9068 0n Roku

  • To fix the error, you can try and refer to the fixes given below:

Solution 1: Reboot your Roku device

  • Turn on the Roku device and navigate to the start menu.
  • Browse to the Settings option.
  • Select the System option.
  • Scroll down and select the Restart button.
  • Press OK and wait a few minutes for your device to completely restart.

Solution 2: Update Amazon Prime Video

  • Search for Amazon Prime Video in the Google Play Store or the Apple App Store.
  • Locate the settings menu and check for any available updates.
  • Select the app and tap the update button.
  • Wait until the update is complete before relaunching the app.

Solution 3: Firmware/Software Update

  • Navigate to your device’s settings.
  • In the settings, look for the System Update option.
  • If there are any updates available for the device, the device will scan for them.
  • If there are any pending updates, install them.

Solution 4: Deregister and Register Device

  • Visit Amazon.com/pinning for further details.
  • Log in using your Amazon Prime user credentials.
  • To disable your device, go to the “Registered Devices” section and select “Deregister Your Device.”
  • Sign out and then sign back in
  • Go to “Registered Device” and select “Register Your Device.”
  • Input your device’s credentials and then click the Submit button to finish the registration.
  • After you’ve registered your device, turn it on and launch the Amazon Prime Video app/channel to resume watching your favorite content.

TIP: All of the solutions listed above are simple to implement. Simply select the solution that is most convenient for you to correct the issue.

How does Amazon Prime Video Works?

  • Prime Video works similar to other streaming providers. It enables you to stream on-demand movies and Television shows on a variety of devices. Amazon also has a lot of original content that is only available via Prime Video.

Conclusion: Amazon Prime Video is a great alternative for individuals looking to be entertained, as this streaming service is highly regarded for providing exceptional service. You will undoubtedly love its features and benefits whenever and wherever you are on the go.